Extended Stay America Suites - Richmond - West End - I-64
10961 W. Broad Street
Henrico, VA 23060, US
Henrico, VA 23060, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Richmond - West End - I-64 is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond - West End - I-64 is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Bowl America and the Regal Entertainment Theater.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Clean hotel
Review
Exceptional
Positives:
Wonderful guest service and front desk people were very friendly and prompt. Room was very clean and never seen any bugs. Well kept place and couldn't ask for a better place to be for an extended stay and Nice clean property. Very polite staff. Great management. Comfortable beds . Clean environment. Very convenient. Good breakfast.
Review
Exceptional
Positives:
Nothing, there was a commotion going on and i feared for my wife and I Life
Negatives:
The room they gave us was dirty, tub was never cleaned. They had us next to a room where they had to call the Police on a customer.
Review
We Did not Stay.
Positives:
Clean hotel
Review
Clean hotel
Positives:
Awesome stay
Review
Awesome stay
Positives:
Nothing !
Negatives:
Everything, first off I booked a room thru Booking .com they give you and option to pay at the hotel ( an option I picked ) , get to the hotel to check in and there we are told we don't know why Booking.com booked you guys a room we are booked up no vacancies, then I go check my credit card , to find out they took the money anyway after I picked the option to pay at the building , and then when I called to find out why that happened I was told ( You People Always Get Mad When You're Not Told What You Want To Hear) and Yes ! I'm very offended because what does that mean . Something needs to be done about that . In your face racists!!
Review
Bad
Positives:
I like that they are refunding my stay because it was so disgusting
Negatives:
My room was an ashtray, it stunk, there were burn holes all over the floor, every piece of furniture was damaged, there looked to be spit up on the side of the chair.
Review
It was gross.
Positives:
Extended for 1 more night
Review
Exceptional
Positives:
Love the stay
Review
Love the stay
Positives:
Will come back
Review
Will come back
Positives:
Clean room
Review
Clean room
Positives:
The property located very central of all stores, Restaurants
Negatives:
The property looked like it was a refugee camp with people all on the hallways over the property debris garbage everywhere outside the rooms didn’t have any Tupperware no coffee makers, no blow dryers
Review
He staying at the property,...
Positives:
Friendly staff- very helpful
Negatives:
Feet were slightly dirty after showers from carpet floors, but as soon as I got to my bed to put socks on, not a problem.
Review
Great location, great staff, great...
Positives:
Superb
Review
Superb
Review
Exceptional
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