Hyatt Place Richmond/Innsbrook
4100 Cox Road
Glen Allen, VA 23060, US
Glen Allen, VA 23060, US
Hyatt Place Richmond/Innsbrook welcomes pets at their pet-friendly accommodation. Pet fee is USD $75. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located in Tuckahoe / Glen Allen, Hyatt Place Richmond - Innsbrook is a perfect starting point from which to explore Richmond (VA). Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hyatt Place Richmond - Innsbrook. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hyatt Place Richmond - Innsbrook.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
Recent Reviews
Review
Superb
Review
Very good
Positives:
Location
Negatives:
Staff on duty that night was so rude. I asked for 2 towels and she rudely said, " are you going to put it on the floor?!" I was like no, theres 4 of us and we only have 3 in room.
She did give it to me but not without being so rude and she argued with my husband about it as well, and said " what's your room #? And my husband said whats ur name and she said " no ! I wont give you my name since you dont want to give me your room number! " so rude and mean and hateful. Never had an experience like that with a customer service personnel .
Review
Worst customer service from the...
Positives:
Very nice room.
Negatives:
Very very busy.
Review
Superb
Positives:
staff was on private phone call during check in, complaining about having too much to do. She then disappeared with a customer for about 3 minutes while 3 others where waiting to get checked in. Staff was easily distracted, not forthcoming, looked like she didn't want to work there..
Everything else was a very positive experience.
Review
Very good
Review
Very good
Review
Very good
Positives:
Need to wait for a long time to get hot water
Water too small
Review
Disappointing
Positives:
Clean,set up,value ,confort.
Negatives:
Nothing
Review
Superb
Positives:
breakfast was okay. the place looks nothing like the pictures
Negatives:
very filthy old and like a layer of dust and goo facilities. pretty disgusted the elevator and all kind of stuff on the floor i could hear my shoe stick and in stick when i walked out
Review
Poor
Review
Very good
Positives:
Location was nice.
Negatives:
It was dingy. Too expensive for what was paid, the bathroom in my room had a terrible lingering smell like a public bathroom in a store. The front desk manager was rude upon my check in as well.
Review
Won’t be back.
Review
Exceptional
Review
Superb
Positives:
The location.
Negatives:
The room and breakfast.
Review
Worth the money.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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