Quality Inn & Suites Suffolk West
1503 Holland Road
Suffolk, VA 23434, US
Suffolk, VA 23434, US
Pet guests are welcome at Quality Inn & Suites Suffolk West. Pet fee is USD $25 per pet, per night. Pet deposit of USD $25 per stay. The number of pets allowed is 1. Pet weight limit is 25 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
2:30 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Parking
- Golf Course
- Room Service
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Refrigerator
- Children's playground
- Shared kitchen
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- vending machine
- kitchenware
- 24-hour security
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Kitchen
- Restaurant(s)
- Daily Housekeeping
- English
- Hindi
- Non-Smoking Rooms Available
- gift/souvenir shop
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Fitness center
- Hot tub/Whirlpool
- Safety chain and/or latch on doors available
- Tennis court & equipment
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Professional cleaning services
- Cleaning products available
- Pets allowed (charges may apply)
Recent Reviews
Positives:
Beds seemed clean and were comfortable. Front staff told me that Booking.com charged me $310 for a room that normally cost $115. That's a minus for Booking.com but a plus for the motel.
Negatives:
Bathroom was NOT clean. There was major mold and soap scum in the shower stall that we cleaned with a clorox bathroom cleaner that we purchased at local 7-11. We had to use washcloth and a towel that were both black after cleaning the shower. Then when we asked for another towel we were given a hard time as to why we needed one and told is theu didn't think there were any more. But, they managed to find a towel and told us it was the last one.
Given that Booking.com charged us 3 times the regular price I will never use them again.
Review
Booking..com charged me 3X regular rate
Positives:
Staff, breakfast.
Negatives:
Major road work blocked entrance.
Review
Positives:
Convenient to interstate
Negatives:
Absolutely FILTHY. Mold and feces on the walls in bathroom. Mold and dirt on walls in bedroom. Microwave interior crusty with dirt. So filthy we put some of our clothing on top of beds and slept on those. Afraid to sleep in the actual bed. The most disgusting place I have ever stayed — & this includes rural areas of third world countries. AVOID this place. Better off sleeping in your car.
Questionable people loitering in stairwell and outside of rooms. Made us wonder what was going on — drug sales? Prostitution?
Review
Should have slept in the car!
Positives:
it was clean
Negatives:
I was charged for 2 nights when I only stayed one night. It was noisy and uncomfortable. I didnt get much rest. The front desk person was rude and wouldnt give me a receipt when I asked to check out. UNacceptable on every level.
Review
Review
room was filthy and equipment broken
Positives:
Front desk worker was most pleasant and helpful
Negatives:
nothing
Review
Positives:
Nothing at all!! It was terrible and dirty and roach infested:
Negatives:
It was roach infested, upon walking in I saw 5 roaches. Sheets and towels were stained. I walked right out and checked out. Let staff know and they would not refund my money!
Review
Positives:
I was able to get a room.with short notice.
Negatives:
There was only hand soap, 2 bottles of shampoo and a bottle of conditioner available in the room. The room could have been cleaner.
Review
Negatives:
Construction taking place on the road very close to hotel. Extremely noisy. Congested traffic.
Review
Positives:
Nothing
Negatives:
The hotel was dirty the bathroom was filthy, bath tub was not cleaned and neither was the toilet. The comforters on the beds are stained as well as the furniture in the room. The ironing board was broke and did not stand.
Review
Positives:
This place has potential. First, most towels are stained. Many customers came in to get more towels while I was in reception area. Some were asked to bring back towels in room to exchange and others were not. The shower curtain was quite moldy and our second shower had no curtain. Holes in the walls are an easy fix as is the toilet paper holder which was not affixed to the wall. Parts of the buffet were confusing such as how do you get the batter into the waffle iron from its dispenser. Also, orange juice can only be watered down so far before it’s orange water. Let it go if the food cost is too high. The place could be so much better with some adjustments.
Negatives:
See above
Review
Fix the problems and it will be worth the price.
Negatives:
family of four but the towels are only for 2 people and we had to share them. late check in coming from overseas was very frustrating.
Review
there were dead bugs in the room, we asked for towels in the AM but didn't received it until 4pm
Positives:
it was clean. however no room service offered. when I requested extra coffee for the 2nd day, they gave me just enough for 2 cup of coffee. very rude staff at the front desk.
Negatives:
no room service offered the 2nd day, only 3 wash clothes and 2 towels for a 2 night stay. only coffee for 1 night. when I requested more, she gave me one pack when reservation was for 2 people. there was a 3” hole in the wall. staff was very rude.
Review
awful
Positives:
Cleanliness and area was ok walking distance to food etc and stuff
Negatives:
Need a way to walk inside to building instead of outside and could been a separate breakfast area and not in lobby where front desk is,.so areas of hotel need be upgraded
Review
Positives:
location was great and friendly staff
Negatives:
floors hadn’t been swept and linens were stained and dirty
Review
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