Holiday Inn and Suites Charleston West
400 2nd Ave Sw
Charleston, WV 25303, US
Charleston, WV 25303, US
Holiday Inn and Suites Charleston West welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD $25 per pet, per night. The number of pets allowed is 2. Pet weight limit is 60 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
About This Property
Located just off Interstate 64, this Charleston hotel offers free Wi-Fi, an indoor pool, and modern rooms that feature plush bedding, a microwave, and a refrigerator. Shuttle service is offered to and from Yeager Airport. Cable TV and seating area are featured in each traditionally decorated room at Charleston West Holiday Inn and Suites. Tea and coffee-making facilities are also provided. Breakfast is served each morning and it features hot coffee or tea along with fresh fruit and pastries at The Mosa Cafe and Grille. Dinner is also served each night. Guests can workout in the fitness center or relax in the hot tub. A business center that offers fax and photocopying services is also available.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Airport Drop Off
- Airport Pick Up
- Airport Shuttle
- Airport Shuttle (Free)
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Business Centre
- Cashless Payment Available
- Coffee House On Site
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- Fitness
- Fitness Centre
- Free Parking
- Free WiFi
- Games Room
- Garden
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Heated Pool
- Heating
- Higher Level Toilet
- Hot Tub/jacuzzi
- Indoor Pool
- Indoor Pool (all Year)
- Internet Services
- Invoice Provided
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking On Site
- Restaurant
- Room Service
- Safety Deposit Box
- Shallow End
- Shared Lounge/TV Area
- Shuttle Service
- Shuttle Service (free)
- Smoke Alarms
- Snack Bar
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Terrace
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Visual Aids: Braille
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Negatives:
mattress was worn, sagging in the middle
Review
Overrall, very good. Staff was...
Review
Exceptional
Review
Exceptional
Positives:
Friendly staff. Very clean. Also very quiet.
Review
Wonderful experience.
Positives:
Location
Negatives:
First impression not good. The lady at the desk to check in was frazzled and overwhelmed.. then we got to our room finally room #615. It was horrible, the smell of spray paint then the elevator motor was on the side where our headboard was. Talk about loud!! By 4 am I had it couldn’t sleep everytime I would fall asleep the sound would wake us. So I called the front desk and the lady working was super nice and moved our room the next day. Which was an upgrade thankfully amd complimentary breakfast. We then went to eat breakfast and they were understaffed hardly any food and you have to wait for drinks. Just not at all a great experience!! I would never pay that much for the kind of breakfast served not worth it!!!!
Review
To sum up our stay...
Review
Amazing!!!!
Negatives:
Booked and charged for a suite, instead placed in a small room with one bed and one sofa.
Positives:
It was easy to find
Negatives:
The hotel restaurants food wasn’t great. The elevator needed vacuumed really bad. Noticed it on the way to the room and it was the same the next morning when we were leaving. We kept trying to turn the air on and it would switch itself back to heat. Booking.com said our charge would be around 158.00 they ran our card for over 180.00!
Review
Will not stay here again.
Positives:
There was nothing that I asked for that they didn't hear me more than enough of. The on-site security was very impressive. And their complimentary breakfast was unbeatable
Negatives:
Nothing really. No buy one get one free maybe? Only joking because my daughter didn't want to go back home and we were there for her 8th birthday
Review
Felt like I was out...
Positives:
Charleston was the halfway point for our family's first road trip (Indiana to North Carolina). On our way there, we stayed at a hotel that did not have a pool, but trying to wear out our 4 & 2.5 year old after 7 hours in the car in just our room was challenging. We decided to stay at this location on our return trip because of the pool. Thankfully the pools hours were incredibly accommodating -- we didn't arrive until 9:30pm and the pool was open until 11pm. Our kids, despite being exhausted, really enjoyed the pool so much so that we returned the next morning at 7am.
Negatives:
When we arrived at 9:30pm, it was VERY busy in the lobby so we ended up having to wait a while until we were able to be checked in which was very surprising, but the employee was incredibly kind!
Review
Awesome hotel for a family...
Review
Very good
Review
Exceptional
Negatives:
The food was not up to my expectations. Food had no seasoning But overall everything was great
Review
I will stay away. Definitely
Positives:
Excellent staff. Inhouse restaurant. Avsilable indoor pool.
Positives:
The convenience after a long days drive to be able to eat and have a drink and not have to drive any where!!
Negatives:
We had reservations for a king bed and was given a queen room - we were not happy
Review
What an amazing staff! Made...
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