Holiday Inn and Suites Charleston West
400 2nd Ave Sw
Charleston, WV 25303, US
Charleston, WV 25303, US
Holiday Inn and Suites Charleston West is pet friendly. Pet fee USD $25 per pet, per night. The number of pets allowed is 2. Pet weight limit is 60 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
About This Property
Located in Charleston and with South Charleston Museum reachable within a 4-minute walk, Holiday Inn and Suites Charleston West by IHG has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. Offering a restaurant, the property also has a garden, as well as an indoor pool and a hot tub. The property provides free shuttle service, room service and luggage storage for guests. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. All rooms will provide guests with a fridge. A buffet breakfast is available at Holiday Inn and Suites Charleston West by IHG. There's an in-house bar and guests can also use the business area. Staff at the accommodation are always available to provide advice at the reception. Charleston Civic Center is 3.4 miles from Holiday Inn and Suites Charleston West by IHG, while Charleston City Hall is 3.5 miles from the property. Yeager Airport is 6.2 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Balcony/terrace
- Bar
- Blackout Curtains
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Game Room
- Garden
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Heating In Public Area
- Hot Tub/Whirlpool
- Indoor Pool
- Invoices
- Ironing Amenities
- Japanese
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Private Bath
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Deposit Box
- Separate Shower/bathtub
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- TV & Movies/Shows
- Taxi Service
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Positives:
The space was nice and aesthetically pleasing.
Negatives:
It's a non-smoking hotel although from where the staff went outside to smoke you could smell cigarettes upon entering the front doors. The location of this hotel is not pleasant as you could hear a train every few hours throughout the night. It sounded like it was coming through the building. Would not recommend it.
Review
Will not stay again.
Review
Exceptional
Positives:
I loved that the room was clean and smelled so good walking in. The bed was super comfy as well.
Negatives:
I do wish the hot tub had stronger jets, and the pool was slightly warmer. I also wasn't thrilled getting a knock at the door at 9:00 when check out is 12:00.
Review
Superb
Positives:
Staff was beyond friendly. Pool was great. Hot tub was great. Beds were comfy and rooms were clean.
Negatives:
Bar closed to early.
Review
Exceptional
Positives:
Was quiet and clean.
Negatives:
No auto fan, had to keep fan on, with humming all night.
No hot water for 2nd user. Low water pressure in shower.
Review
Good
Review
Very good
Positives:
location for the hospital we had to get to early in the morning.
location of other businesses and restraunts in the area.
Negatives:
BREAKFAST!!! IT WAS LOUSY, and for $15.
You have a full service restaurant and you serve a buffet breakfast expected at other hotels for FREE!!!
And you charge $15 for it and it was worse than the FREE breakfast served elsewhere.
Get a clue and use the restaurant for what it was intended for, cooked to order FOOD!!!
Review
too expensive for area and...
Positives:
The staff was very friendly and helpful
Review
Excellent
Review
Very good
Positives:
Clean
Negatives:
Far from downtown
Review
Good
Positives:
Everything
Negatives:
Walls are thin!
Review
Noise level not ideal for...
Review
Very good
Positives:
The restaurant staff were very nice and so was the front desk person.
Negatives:
I feel like the rooms really need an upgrade. I’ve been staying at this hotel off and on over the last 8 years and the price for the room doesn’t reflect the quality of room we stayed in. The rooms have become very dingy and run down.
Review
Nice property but needs upgrades
Review
Good
Positives:
The overall experience was fine, but I want to single out this particular hotel for their assistance. My mother accidentally left her I-Pad under a cover in the room. The maid discovered it, turned it into the front desk, and they notified us they had it and requested what action to be taken. Although it took a couple of weeks due to a few glitches, we DID receive the I-Pad back in Missouri about two weeks later. They did not HAVE to do this, we would never have known for sure where we lost it. But they went above and beyond, and we do sincerely appreciate it. A nice hotel, close proximity to Hardee's and a few other places. Not the best looking place from the road, but it was an excellent night's stay after a long drive.
Review
Superb
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